QA Engineer

Ding is the world's leading universal top-up service. Founded in 2006, Ding was born from seeing something that wasn't there. More than 80% of the world's 5 billion mobile phones are now prepaid – and growing. We believe mobile phones can change lives and we want to improve people's lives by helping those with less gain access to more.

Ding is headquartered in Dublin, Ireland, and has employees working across the world!

We are proud of our culturally diverse team of more than 200 employees, all with unique personalities who support our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.

Our aim is to build and run the safest, simplest, most effective and convenient top-up technology, in partnership with the best operators and platforms. We'll continue to spread joy across the globe, helping people everywhere to send little bytes of happiness to their loved ones, keeping our customers connected to their families and friends. Now more than ever we realise the importance of keeping in touch and here at Ding we believe a little goes a long way.

We're always on the lookout for talented people who embody our core values:

• We're Here to Make a Difference
• We are Thinkers, Linkers & Doers
• We Win Together
• We Imagine Boldly & Build Fast

About this role:

The QA Engineer will report to the QA Team Lead. You will have the responsibility for proving quality across the full range of ding’s top-up products and mobile operator interfaces. Working closely with the development team, you will have exposure to an online transaction processing system, web UI, mobile application, API and database testing. You’ll help to improve the quality of production releases through manual testing and gain exposure to our QA automation frameworks. You will also be using advanced technologies in our Cloud infrastructures. Working across different teams, you will engage with Product Managers and Business Analysts helping to develop specifications with a user-first approach. Soft skills such as good communication and the ability to determine whether a software release should proceed are also important. At Ding, you will be joining at a really exciting time where we expand our product offerings into new spaces that will bring new learning experiences, and a strong sense of collaboration across the entire technology ecosystem.

What we need you to do:

• Lead manual testing efforts for mobile applications (iOS and Android) and web UI, ensuring implementation is accurate to product specifications and delivers an excellent customer experience.
• Be comfortable with interacting with our API layers, supporting the end-to-end testing efforts, validating request/response contracts, test edge cases and error handling, and integrate API checks into regression cycles.
• Write and execute SQL queries to validate data integrity, investigate backend behaviour, and support root cause analysis of defects.
• Drive quality from the start through spec reviews, early defect identification, and clear escalation of risks to product and engineering stakeholders.
• Contribute to and maintain regression suites, working closely with automation engineers to ensure manual test cases are candidates for automation coverage.
• Report accurate, well-evidenced bugs in Gherkin format, with clear reproduction steps, severity assessment, and supporting logs or data.
• Monitor application logs during testing to detect anomalies, investigate potential defects, and distinguish environmental issues from genuine bugs.
• Champion quality standards across the team, promoting a shift-left mindset and pushing for quality considerations to be embedded in delivery planning.
• Use Agile methodologies to make autonomous decisions, manage your own workflow, and contribute to frequent, high-quality releases.
• Build and maintain a deep understanding of Ding’s multi-tiered, high-dependency architecture, including mobile, web, API, and backend systems.

What we are looking for:

Required Skills

• 3-5 years experience in a software testing role, ideally within a fast-paced product or fintech environment.
• Strong, demonstrable mobile app testing experience across iOS and Android, with a thorough understanding of mobile-specific test considerations (device fragmentation, OS versions, network conditions).
• Proven experience testing web UIs with a sharp eye for implementation accuracy and cross-browser/cross-device behaviour.
• Hands-on API testing experience: able to design, execute, and document API test cases using tools such as Postman or similar.
• Experience writing accurate, concise bug reports in Gherkin format.
• Strong communication skills with the ability to advocate clearly for quality across engineering and product teams.
• Comfortable operating in an Agile environment with frequent release cycles and a high degree of autonomy.

Desired requirements

• Experience with automation frameworks (Selenium, Appium, Jmeter)
• Ability to interrogate databases using SQL.
• Experience gained in an online transaction processing environment.
• Experience testing across high dependency multi-tiered applications.
• A Bachelor’s Degree such as Software Engineering, Computer Science or related

Ding is committed to creating equal employment opportunities in the workplace. We know that experience looks different for everyone – if you believe your proven experience would suit this role and is what we are looking for we encourage you to apply.

Life at Ding:

At Ding, we are striving to grow and nurture a culture that is inclusive, global, and equitable but most of all fun! In addition to your basic salary and bonus there are many benefits also available across Ding. Some are recent additions, some have been enhanced and others have been there all along!

• YOLO days & Dingversary Leave: additional holidays the year of your 4th/7th/10th/13th Anniversary
• Work Abroad Programme: the opportunity to work for 30 days from another country each year
• Transportation Allowance
• Monthly Mobile Allowance
• Wellness Programme: with monthly events, both virtual and in-person
• And others...

Our aim is to build and run the safest, simplest, most effective and convenient top-up technology, in partnership with the best operators and platforms. Now more than ever we realise the importance of keeping in touch and here at Ding we believe a little goes a long way.

Ding's recruitment privacy notice is available at https://www.ding.com/recruitment-privacy-notice