Principal Product Designer

Own design direction across core product experiences, setting a cohesive vision for end-to-end journeys across channels and partner contexts  

Lead design on complex, ambiguous problem spaces—defining new product capabilities and unlocking high-impact opportunities  

Drive strategic initiatives from early concept through to validation, operating ahead of delivery squads and setting direction for execution  

Translate opportunities into clear concepts, prototypes, and design artefacts that guide downstream teams  

Define scalable, configurable experience patterns that can be applied consistently across products, channels, and partners  

Partner with senior Product and Engineering counterparts to shape roadmap direction, ensuring solutions are viable, scalable, and commercially impactful  

Balance innovation with feasibility, viability, and user value—making clear trade-offs across complex problem spaces  

Use qualitative and quantitative insights to inform direction, validate concepts, and refine solutions  

Communicate and present design work at all levels, using storytelling to drive alignment and informed decision-making  

Set the standard for design craft across complex work, contributing high-quality interaction and visual design where it adds the most value  

Guide and influence design work across squads, ensuring alignment to overarching experience principles and strategic direction  

Mentor and support designers, raising the bar for quality, thinking, and impact across the team 

Define and evolve the experience vision across core products, ensuring consistency and coherence across end-to-end journeys  

Shape product strategy in partnership with senior Product and Technology leaders, influencing roadmap priorities and long-term direction  

Establish principles and frameworks for scalable, configurable experiences across channels and partner contexts  

Lead in high-ambiguity problem spaces, identifying opportunities for innovation, differentiation, and commercial impact  

Align and influence senior stakeholders across Product, Engineering, and Commercial teams to drive strategic outcomes  

Communicate and present strategic direction and initiatives clearly to leadership, securing buy-in and momentum  

Act as a key member of the Design Leadership Team, contributing to standards, practices, and overall design direction  

Contribute to the growth of the design function through mentoring, hiring, and evolving ways of working 

8+ years in product design, including meaningful experience operating as a senior individual contributor on complex products or platforms 

Bachelor’s degree in Design, HCI, Interaction Design, or related field (or equivalent industry experience). 

Proven experience influencing product direction beyond individual features or squads 

Strong portfolio demonstrating impact at scale and a proven track record solving systemic, multi-product design challenges. 

Experience leading design work in ambiguous or early‑stage (0→1) problem spaces 

Strong discovery skills, including research, synthesis, concept development, and prototyping 

Ability to explore new ideas while also supporting teams to bring solutions into delivery 

Experience shaping end‑to‑end journeys and systems rather than isolated screens 

Experience mentoring, coaching, or supporting other designers through craft and product thinking 

Strong stakeholder management skills, with the ability to engage and influence senior Product, Technology, and Commercial partners 

Confidence facilitating workshops and design‑led sessions to drive alignment and decision‑making 

Advanced proficiency in Figma (essential) 

Experience using digital whiteboarding tools such as Miro, Mural, or FigJam 

Exposure to enterprise product architecture and cross-functional collaboration with engineering and product leadership.