Fraud Executive

Ding is the world's leading universal top-up service. Founded in 2006, Ding was born from seeing something that wasn't there. More than 80% of the world's 5 billion mobile phones are now prepaid and growing. We believe mobile phones can change lives and we want to improve people's lives by helping those with less to gain access to more.

Ding is headquartered in Dublin, Ireland, and has employees working across the world!

We are proud of our culturally diverse team of more than 200 employees, all with unique personalities who support our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.

Our aim is to build and run the safest, simplest, most effective and convenient top-up technology, in partnership with the best operators and platforms. We'll continue to spread joy across the globe, helping people everywhere to send little bytes of happiness to their loved ones, keeping our customers connected to their families and friends. Now more than ever we realise the importance of keeping in touch and here at Ding we believe a little goes a long way.

We're always on the lookout for talented people who embody our core values:

• We're Here to Make a Difference
• We are Thinkers, Linkers & Doers
• We Win Together
• We Imagine Boldly & Build Fast

About this role:

As a Fraud Executive you will join our vital 24/7 operation team and given the nature of our work this requires shift rotations. With a sharp eye for detail and an appreciation of data the Fraud Operations team leverages large datasets to uncover insights and prevent fraudulent activity at all levels. This is an excellent opportunity to gain amazing experience in a dynamic and growing international technological company.

What we need you to do:

• Analyse and monitor high volumes of transactions in real time to identify and prevent fraudulent activities at all levels – from individual accounts to country wide patterns.
• Develop performance trends to impact strategy by working closely with the wider Fraud team.
• Analyse and develop insights from large datasets of customer behaviour and transaction history.
• Respond to internal alerts and communication.
• Be up to date on current fraud and action quickly to prevent fraudulent activity occurring.
• Develop a strong technical understanding of the best practices in the prevention of fraudulent activity.
• To work effectively with the other members of the fraud team to deliver results.
  

What we are looking for:

• Bachelor’s degree in IT/Data/Computer Science/Engineering or equivalent degree/experience.
• Fluent in written and spoken English.
• Expert knowledge and experience in MS Excel.
• Experience in using or knowledge of data visualisation software – Power BI, Looker, etc.
• Experience of communicating effectively across an organisation.
• Prior analytical experience that delivered actionable insights and change.
• Being decisive and be able to work under minimal supervision when necessary.
• To be able to work under pressure and multitask effectively.
• Demonstrated passion for continuous improvement.
  

Ding is committed to creating equal employment opportunities in the workplace. We know that experience looks different for everyone – if you believe your proven experience would suit this role and is what we are looking for we encourage you to apply.

Life at Ding:

At Ding, we are striving to grow and nurture a culture that is inclusive, global, and equitable but most of all fun! In addition to your basic salary and bonus there are many benefits also available across Ding. Some are recent additions, some have been enhanced and others have been there all along!

• YOLO days & Dingversary Leave: additional holidays the year of your 4th/7th/10th/13th Anniversary
• Work Abroad Programme: the opportunity to work for 30 days from another country each year
• Transportation Allowance
• Monthly Mobile Allowance
• Wellness Programme: with monthly events, both virtual and in-person
• And others...

Our aim is to build and run the safest, simplest, most effective and convenient top-up technology, in partnership with the best operators and platforms. Now more than ever we realise the importance of keeping in touch and here at Ding we believe a little goes a long way.

Ding's recruitment privacy notice is available at https://www.ding.com/recruitment-privacy-notice