Senior Site Reliability Engineer

About Profitero+

Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Location: Remote role based in Poland

About the team:

You will be part of the Infrastructure/Platform function responsible for reliability, availability, performance, and operational readiness across our cloud environments. Our teams are distributed internationally, with key members located in Eastern Europe.

Key responsibilities:

• Improve reliability and availability of critical services (production focus);
• Participate in incident response and post-incident reviews (RCA), and drive corrective/preventive actions;
• Build and maintain monitoring/alerting and operational dashboards (SLIs/SLOs, on-call readiness);
• Capacity planning and performance troubleshooting for services and infrastructure components;
• Maintain and improve Infrastructure-as-Code (Terraform), automation, and self-service tooling;
• Work closely with developers to improve deployment safety (runbooks, rollbacks, change management);
• Support Kubernetes-based workloads: reliability, scaling, and operational hygiene;
• Contribute to security and compliance initiatives (access, secrets, baseline hardening) in collaboration with Security;

We expect:

• Hands-on experience with GCP core services and cloud operations best practices;
• Solid experience with Linux administration and troubleshooting;
• Practical knowledge of Kubernetes and containerized workloads (Docker);
• Experience with Terraform (modules/resources) or a similar IaC approach;
• Experience with monitoring/observability tools (Cloud Monitoring, Prometheus, Grafana, ELK, etc.);
• Understanding of incident management practices (triage, mitigation, RCA, follow-ups);
• Scripting for automation (Bash / Python / Go) at a practical level;
• English level sufficient for written communication and cross-team collaboration (B2+);
  
• Location: only Poland;
  

Nice to have:

• Experience with GitOps/Argo CD and CI/CD pipelines;
• Knowledge of cloud networking fundamentals (VPC, routing, IAM, firewalls);
• Experience with cost optimization / FinOps practices;
• Experience supporting large-scale databases (MySQL) or data warehouses (Snowflake/BigQuery);
• Familiarity with security practices (secrets management, encryption, least-privilege access);

What do we offer:

• Fully paid annual leave in accordance with Polish labor law;
• Holiday allowance to support your time off;
• Paid sick leave (80% of the daily base salary);
• Access to a discounted group life insurance program;
• Private medical insurance (Medicover);
• Monthly budget for sports and cultural activities (ZFŚS fund). Option for partial funding of a Multisport card;
• Access to an online language learning platform;
• Professional development opportunities covered by the company (seminars/training/conferences/etc.).