Goods-In Team Leader

About Chemist4U

Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers’ doors.

Join us and be part of a company that’s transforming healthcare and making a real difference every day.

Our purpose

Making medication and care faster, simpler and safer so people stay well for longer.

Our mission

Empower everyone to take control of their health by providing world class technology and pharmacy services.

Our values

• Collaboration

• Integrity

• Positivity

• Growth

• Customer centricity

We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being.

About the role

Reporting to: Operations Assistant Manager

Job type: Permanent

Working Pattern & Hours: The role operates on a shift rota with hours of 8:00am–4:30pm or 1:00pm–9:30pm, and will also require inclusion in the scheduled weekend rota.

Location: Skelmersdale, WN8

Key Responsibilities

Team Leadership

• Supervise the team in their daily tasks and monitor performance
• Delegate tasks effectively to ensure smooth workflow and productivity
• Ensure all team members complete relevant training and refreshers
• Manage holidays, absences, and rota planning in line with company policies
• Conduct regular team meetings
• Provide coaching and support to team members to improve skills and morale

Process Management

• Ensure the team follows all procedures for receiving, inspecting, and storing goods
• Adhere to all relevant regulations for handling pharmaceutical products, including GPhC and MHRA guidelines
• Coordinate the transport of inventory between warehouse sites as required
• Assist in optimizing warehouses space by arranging goods efficiently
• Monitor records in the Warehouse Management System (WMS) and report any discrepancies to the manager
• Support inventory control through regular cycle counts and discrepancy reporting
• Oversee the processing of claims in line with suppliers’ instructions and SOPs

Facility & Safety

• Adhere to all health and safety guidelines, including proper lifting techniques, PPE usage, and safe equipment operation
• Report any hazards, unsafe practices, or equipment faults to management immediately
• Maintain a clean, organized, and safe warehouse environment
• Promote a culture of safety awareness and ensure compliance with company safety policies

Compliance & Documentation

• Ensure all goods are checked against delivery notes and purchase orders for accuracy
• Inspect goods for damage, expiry dates, and regulatory compliance
• Maintain accurate documentation for inventory deliveries
• Ensure proper handling and storage of controlled drugs and temperature-controlled items
• Support audits and regulatory inspections as required

Communication & Collaboration

• Communicate effectively with drivers, suppliers, and other warehouse teams to ensure smooth operations
• Provide updates and reports to management on goods-in performance and issues
• Collaborate with other team leaders to ensure cross-functional efficiency.

About You

You are an experienced and proactive team leader who thrives in a fast-paced warehouse or logistics environment. With strong people-management skills, you know how to supervise daily operations, delegate effectively, and motivate your team to deliver consistent, high‑quality results. You take pride in developing others, providing coaching, and ensuring everyone has the training they need to perform their best.

You have a solid understanding of warehouse processes, from receiving and inspecting goods to accurate storage, stock control, and documentation. You’re confident working with Warehouse Management Systems (WMS) and have a keen eye for identifying discrepancies, supporting audits, and maintaining clear, compliant records. Experience working to regulatory standards is desirable.

Qualifications & Experience

• NVQ Level 2 in Warehousing and Storage, or an equivalent qualification (desirable)
• Forklift truck licence (desirable)
• Proven leadership experience in a logistics or warehouse environment
• Knowledge of GPhC guidelines and MHRA requirements relating to pharmaceutical products (desirable).

Company benefits

Working with an NHS-focused organisation means doing work that truly matters, every day, you’ll help make a real, positive impact on the lives of patients across the UK and Ireland. And that’s just the start. We also offer:

• Discounted gym membership
• Pension scheme
• Funded training
• Enhanced Maternity & Paternity
• Holiday entitlement is 30 days
• Health & Wellbeing benefits
• Staff discount
• Sick Pay Scheme
• Blue light card membership is available
• Free seasonal flu vaccination
• Regular social events.

We’d love to hear from you!

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email careers@chemist4u.com

At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.

For more information about how we handle candidate data or to exercise your rights, please contact careers@chemist4u.com